Social Exchange Quiz
Before we dive into new topics, let’s internalize the basics.
Social exchange dynamics are varied and can be complex.
And this quiz helps you turn knowledge into real-life skills.
You will also find more and more advanced social exchange quizzes in the last lesson.
Let’s start with a simple one.
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Question 1 of 7
1. Question
These emails are from the same person.
The subject of the emails is framed in red:
Both from a social exchange and power point of view (more on the latler later) this person could perform better.
What do you think is the main issue with these 3 emails?
Mark all that apply.
CorrectIncorrectHint
Focus on the value exchange.
Not on the power dynamics.
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Question 2 of 7
2. Question
This individual reaches our asking for advice:
What do these two emails have in common?
Neither of them dealt with any life or death situations, but they both try to come across as “urgent”.
The technique is called “crying wolf”.
And I call the general approach the “drama queen approach”.When in-person, the drama queen approach includes:
- Higher volume of voice
- Shrill / higher pitch tonality
- Intense emotional states: potentially including tears
- Catastrophizing: “I’m screwed”, “my life is over”
- “Last one ever” gambit: “If I get this, I’ll be good (for ever)”, “give me this, and I’ll be gone”
- Blame games: “it’s your fault I’m in this terrible situation, so you must fix it immediately“
- Manipulative social credit offers: “I’m screwed, but if you manage to fix this, you’re my savior!”. Of course, whether they honor that credit is all to be seen…
At a high level of abstraction the drama queen approach:
The drama queen approach seeks to inflate the urgency and emergency of the situation to get immediate and full attention, as well as priority treatment.
There are situations when this can be a good strategy.
But not a big fan of the drama queen approach, and it’s particularly poor for men.
So I recommend you avoid this approach as your modus operandi.
From a social exchange point of view, what are the drawbacks of this approach?
CorrectIncorrectHint
It’s a challenging question.
3 apply, 1 doesn’t (or at least, not always). -
Question 3 of 7
3. Question
Now we turn it up one notch.
This analysis is going to be a bit more challenging.
Look at this exchange, and let’s focus on value offerings.
What are the value offerings in this request?
CorrectIncorrect -
Question 4 of 7
4. Question
There are some interesting dynamics of social exchange maneuvering here.
I wouldn’t call them “manipulations” yet, but there is definitely some maneuvering going on here.
Read it through:
Technically speaking, there are some instances of “debt erasing”.
What are the debt erasing instances here? (What are the social exchange power moves here?)P.S.:
If you don’t remember exactly what’s “debt erasing”, don’t worry: this is not a school test, this about understanding the dynamics, not necessarily the names.
Just think about what FEELS like social maneuvering and/or borderline manipulative.CorrectIncorrectHint
Remember that debt erasing seeks to frame the request as “small” or “easy” for the receiver to do.
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Question 5 of 7
5. Question
What’s the most manipulative power move in this message?
To answer this question, ideally, you should know about the product offering of this website.
So focus less on “getting it right” on this one, and more on understanding the reasoning behind it.
That being said, even without knowing the product offering of this website, you can still guess, by the feel of it, which is the most potentially manipulative.
Pick the one that applies.
CorrectIncorrectHint
One of them is a form of tasking, more annoying than manipulative.
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Question 6 of 7
6. Question
This was a Tinder match.
That’s her first question, and that was my first reply:
Why I chose that reply? Why do I refuse the value-giving frame?
CorrectIncorrect -
Question 7 of 7
7. Question
Look at this exchange:
He added me from a group chat with lots of driven folks and some high-flyers.
And he wanted to ask me about some SEO insights.But I stopped replying.
Me stopping was a conscious strategy grounded on social exchange.
Why did I stop replying?
Note: Next Move Is On You
I’m not going to share what he could have done better.
But that’s equally important if not more important.
If you reached until here, think about it, then after check what other students replied (and feel free to weigh-in):CorrectIncorrect
