Before we dive into new topics, let’s internalize the basics.
Social exchange dynamics are varied and can be complex.
And this quiz helps you turn knowledge into real-life skills.
You will also find more and more advanced social exchange quizzes in the last lesson.
Let’s start with a simple one.
0 of 7 Questions completed
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 7 Questions answered correctly
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
These emails are from the same person.
The subject of the emails is framed in red:
Both from a social exchange and power point of view (more on the latler later) this person could perform better.
What do you think is the main issue with these 3 emails?
Mark all that apply.
Focus on the value exchange.
Not on the power dynamics.
This individual reaches our asking for advice:
What do these two emails have in common?
Neither of them dealt with any life or death situations, but they both try to come across as “urgent”.
The technique is called “crying wolf”.
And I call the general approach the “drama queen approach”.
When in-person, the drama queen approach includes:
At a high level of abstraction the drama queen approach:
The drama queen approach seeks to inflate the urgency and emergency of the situation to get immediate and full attention, as well as priority treatment.
There are situations when this can be a good strategy.
But not a big fan of the drama queen approach, and it’s particularly poor for men.
So I recommend you avoid this approach as your modus operandi.
From a social exchange point of view, what are the drawbacks of this approach?
It’s a challenging question.
3 apply, 1 doesn’t (or at least, not always).
Now we turn it up one notch.
This analysis is going to be a bit more challenging.
Look at this exchange, and let’s focus on value offerings.
What are the value offerings in this request?
There are some interesting dynamics of social exchange maneuvering here.
I wouldn’t call them “manipulations” yet, but there is definitely some maneuvering going on here.
Read it through:
Technically speaking, there are some instances of “debt erasing”.
What are the debt erasing instances here? (What are the social exchange power moves here?)
If you don’t remember exactly what’s “debt erasing”, don’t worry: this is not a school test, this about understanding the dynamics, not necessarily the names.
Just think about what FEELS like social maneuvering and/or borderline manipulative.
Remember that debt erasing seeks to frame the request as “small” or “easy” for the receiver to do.
What’s the most manipulative power move in this message?
To answer this question, ideally, you should know about the product offering of this website.
So focus less on “getting it right” on this one, and more on understanding the reasoning behind it.
That being said, even without knowing the product offering of this website, you can still guess, by the feel of it, which is the most potentially manipulative.
Pick the one that applies.
One of them is a form of tasking, more annoying than manipulative.
This was a Tinder match.
That’s her first question, and that was my first reply:
Why I chose that reply? Why do I refuse the value-giving frame?
Look at this exchange:
He added me from a group chat with lots of driven folks and some high-flyers.
And he wanted to ask me about some SEO insights.
But I stopped replying.
Me stopping was a conscious strategy grounded on social exchange.
Why did I stop replying?
Note: Next Move Is On You
I’m not going to share what he could have done better.
But that’s equally important if not more important.
If you reached until here, think about it, then after check what other students replied (and feel free to weigh-in):