Refund Policy

Power University Refunds (and all other courses):

We offer refunds if requested within thirty (30) days from the payment date, minus a 9.9 administrative fee, for one-off payments.

In case of a subscription, it’s within 30 days or the latest charge, whichever comes first. The latest charge can be refunded if requested within three (3) days.
In case of subscriptions, only the latest charge can be refunded, and never the previous ones.

Process:
Please send an email forwarding your payment confirmation. We need the payment confirmation to process your refund.

Note:
For Power University’s subscription plan, the 30 days refers to the first payment.
For successive payments, subscription plan cancellation applies (3 calendar days, see below).

9.9 Admin Fee

Why the administrative fee?

The administrative fee serves as a (small) tool to save TPM’s time.

It encourages people to do minimum research on the product rather than “buy and see”, and it discourages attempts to “game” the system.

The admin fee can serve as credit for future purchases, so if you decide to re-enter any course at a later date, it will be reimbursed to you.

Ebooks Refunds

The ebooks have a 30-days money-back guarantee per ebook.

The guarantee on the ebook is a modular guarantee. You can ask for a full refund if you truly saw no value whatsoever.
Or you can ask for a partial refund.

Subscription Refunds for Website Access

We offer refunds of your latest charge if requested within three (3) days of the billing date for monthly subscriptions.
Your subscription will end the moment your refund is processed.

We don’t offer refunds on one-off, non-recurring subscriptions -the weekly and yearly options-.

Several products at once

The refunds are per product.

Such as, you can purchase an ebook, or a course, and ask for a refund.

But it’s not possible to combine more than one course and/or ebook at once and ask for a refund on them all. 

And the same applies to sequential purchases.
If you asked for a refund on an ebook, then the guarantee on the second one is voided.

If you buy the course, the ebooks, the subscription, or a mix of different products, you can pick one item to be refunded.

Again, the logic is to prevent potential abuse, such as that someone might buy the course and the ebooks, then ask for a refund for everything once he’s had access to all the material.

If you are not sure whether the products add value to you, please purchase them separately.

Double Charges Refunds

Rarely, users mistakenly buy the same product twice.

Whenever ThePowerMoves catches double charges, it automatically refunds them.

However, please note that it’s up to the user to make sure he doesn’t purchase the same product twice.
The admin fee (€9.9) is per processing, so it’s applied to all charges. It’s up to ThePowerMoves.com to decide whether to waive the admin fee in exceptional circumstances.

Website & Course Accessibility

In the unlikely event ThePowerMoves.com should become permanently unavailable at a future date and for whatever reason, you are entitled to a refund if you are still within the refund period.

The Power Moves does not extend a lifetime warranty in case the service should become unavailable after the refund period expires.

That being said, The Power Moves plans to stick around for the long haul.

Seller-Initiated Refunds & Denial of Access

The Power Moves reserves the right to initiate a refund and remove access for whatever reason and at any time.

If the access is revoked, the user receives a pro-rated refund based on the number of lessons he took.

Coaching Refunds:

Update: coaching is not available right now.

Distance coaching sessions can be canceled up to 24 hours before the session is scheduled to take place.
Later cancelations incur a 50% fee.

Super-short notice cancelations are not possible to avoid wasting time.
In-person coaching sessions must be canceled within 2 weeks of the scheduled date.
Cancellations between two weeks and one week prior to the agreed time are subject to a 50% fee. Cancellations received later than one week prior to a live coaching session cannot be refunded.
NO SHOWS: No shows cannot be refunded. 
NO BOOKINGS: You have thirty (30) days from the booking date to schedule a coaching session; after thirty days your payment can no longer be refunded.

To request a refund:

Please forward your receipt with the email you used for the payment and/or registration to:

  • Connect (ät) ThePowerMoves (d0t) com
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