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Handling interruptions high power & high warmth: Tony Robbins example

We had Tony Robbins as a case study before here.

Not always in the kindest terms (examples of cover bragging and covert social climbing).

That being said, Tony is generally a big force for good.

Plus, we now have a positive example.

What an absolute beast he was here:

Tony: (speaks of excuses and of winners always finding a way)
Al Gore: (chimes in with a joke of not having the Supreme Courte on his side, which undermines Ton'y frames of "you can do anything")

Notice how Tony handles

  • He doesn't resist the joke but goes along with the joke (paces)
  • He expands on it and LEADS the moment of hilarity (laughs along, goes down the stage to high-five, claps)
  • Compliments the joke, which displays total non-defensiveness, confidence, and antifragile eog
  • Slowly starts to regain control ("AND...... AND.... ")
  • TAKES OVER THE JOKE incorporating it in his own presentation (genius)
  • Turns it into an example for his presentation
  • TURNS IT AROUND AS A SUPPORTIVE EXAMPLE for his frame
    • First he says to Al Gore's face it was, yes, an excuse. He does it stopping in front of him, BUT with a smile on his face
    • Then he uses Al Gore himself as a positive example of how it's done to power protect him (if you spoke the way I saw it from you yesterday, you'd have won)

Not only he handles the interruption, he incorporates it in his presentation, in real-time, and makes it all BETTER, for all.

Absolute beast, not many can do that.

And very few in the whole world could do it in a high-stake timed and televised situation as he was in.

To this day, one of the most impressive turnarounds I've ever seen.

Astronomically Revolutionised, Jack and 5 other users have reacted to this post.
Astronomically RevolutionisedJackKavalierMats GBelMaverickPower Duck
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The TOO high power would have been to:

  • Resist the interruption / joke
  • Deny it was the real reason Al Gore lost

The TOO high warmth would have been:

  • Accept the joke without controlling it, then wait for the laugh to die down
  • Accept the frame without challenging the sub-communication

 

Astronomically Revolutionised, Jack and 3 other users have reacted to this post.
Astronomically RevolutionisedJackKavalierMats GBel
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