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How to deal with interruptions

Hello TPM community,

here are 2 techniques to deal with interruptions. They’re counter-interruptions:

  • Just…: it does not make sense in English nor French. It’s an ellipse of “just something before you speak.
  • Wait…: ellipse of “wait a second until I finish”

They are low investment and power protecting.

I think dealing with interruption goes in the same category of social skills as thanking and apologizing. We are using them on a daily basis.

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