Former Community – We Moved
🆕 Coached community here, for posts & feedback public community here.
Monthly Subscription says “Cancelled” but Still Charged
2-04-2021 is the listed date to cancel subscription however I am still getting charged for 03-22-2021.
I’m not able to access any members forums either.
I emailed connect@thepowermoves and was directed here.
Hoping to get refunded or at the least not charged any further. Thanks!
Hey laggss,
I can see that your account is already canceled on the 2nd of February.
You shouldn't see any more charges, and if you do, it's probably because of double accounts or similar.
If that is the case just email me with the last 4 digits of the card and I'll investigate further -and if any charges occurred since the day you canceled, you will be promptly refunded for it-.
I emailed connect@thepowermoves and was directed here.
Yeah, that's the automated message for those who reach out "randomly", but this was a legit customer issue, so I'd have replied/taken action on that one.
Cheers!
I cant find how to cancel a subscription anywhere. Please help, and I tried to email but you responded “I don’t have enough time to answer emails.” Please help.
John, one thread is enough (and the email also says that customers with a legit issue always get a reply).
Anyway, now it's been canceled, cheers.
