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SU purchase shows Pending on paypal

Hello Lucio,

I placed order through PayPal for SU, but its pending for now.

The PayPal page says:

"The Power Moves received order for $197 USD" and

"Your payment method will be charged when The Power Moves completes your order"

I'm thinking something needs to be done on your end, not sure exactly how this works though.

The Transaction was created at 2:56:08 am IST

It's only been around 15 hours i know. But your products are so value adding it's hard to hold back my excitement and sit still.

Will you please look into it?

Cheers,

Nikhil

 

 

 

 

 

 

 

 

Hello Nikhil,

Sure thing, I looked into it, and there was no way for me to accept it (it never happened to me I had to accept a payment).

However, there was an option to void it, so I voided and now it shouldn't be pending anymore.

So I think the best option is to re-try it.

If you still have any issues let me know and we'll fix it.

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I tried it. It happened again.

It seems to be an issue with paypal or probably my bank.

I'll talk to the customer care and see what happens.

Thank you for looking into it, it helped.

 

Lucio Buffalmano has reacted to this post.
Lucio Buffalmano

For sure, and if they still can't fix it feel free to let me know and there are workarounds.

Community, new content and Confidence University now available here.

Hello Lucio,

Can you  suggest an alternative payment method that you are fine with?

I did everything I could on my end - my bank is no issue, paypal is - and it's not working out.

If you can tell me your preferences, I can check which one works here(India) and let you know.

 

Lucio Buffalmano has reacted to this post.
Lucio Buffalmano

Hello nikhilganlewar,

Sorry for the issues man, and yes, we can certainly find an alternative.

For example:

  1. Direct PayPal transfer
  2. Direct card checkout
  3. Bitcoins

I'd propose #1 since it's probably fastest, simplest, and most likely to work out well.

Let me know if you're cool with it and I'll tell you how (quite simple anyway, just sending the amount to connect @ thepowermoves.com )

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An update:

Problem resolved

Turns out paypal wasn't the problem and it definitely wasn't your site, it was my bank(State Bank of India) and it's customer service refuses to acknowledge that the problem is on their end, stating repeatedly that everything is fine on their side.

I got myself an account with a different bank and now I have a valuable course for life.

 

Lucio Buffalmano has reacted to this post.
Lucio Buffalmano

Awesome, happy to read that, and thank you for the update, nikhilganlewar!

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