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SU purchase shows Pending on paypal
Quote from nikhilG on July 11, 2022, 4:31 pmHello Lucio,
I placed order through PayPal for SU, but its pending for now.
The PayPal page says:
"The Power Moves received order for $197 USD" and
"Your payment method will be charged when The Power Moves completes your order"
I'm thinking something needs to be done on your end, not sure exactly how this works though.
The Transaction was created at 2:56:08 am IST
It's only been around 15 hours i know. But your products are so value adding it's hard to hold back my excitement and sit still.
Will you please look into it?
Cheers,
Nikhil
Hello Lucio,
I placed order through PayPal for SU, but its pending for now.
The PayPal page says:
"The Power Moves received order for $197 USD" and
"Your payment method will be charged when The Power Moves completes your order"
I'm thinking something needs to be done on your end, not sure exactly how this works though.
The Transaction was created at 2:56:08 am IST
It's only been around 15 hours i know. But your products are so value adding it's hard to hold back my excitement and sit still.
Will you please look into it?
Cheers,
Nikhil
Quote from Lucio Buffalmano on July 11, 2022, 9:55 pmHello Nikhil,
Sure thing, I looked into it, and there was no way for me to accept it (it never happened to me I had to accept a payment).
However, there was an option to void it, so I voided and now it shouldn't be pending anymore.
So I think the best option is to re-try it.
If you still have any issues let me know and we'll fix it.
Hello Nikhil,
Sure thing, I looked into it, and there was no way for me to accept it (it never happened to me I had to accept a payment).
However, there was an option to void it, so I voided and now it shouldn't be pending anymore.
So I think the best option is to re-try it.
If you still have any issues let me know and we'll fix it.
Quote from nikhilG on July 11, 2022, 10:46 pmI tried it. It happened again.
It seems to be an issue with paypal or probably my bank.
I'll talk to the customer care and see what happens.
Thank you for looking into it, it helped.
I tried it. It happened again.
It seems to be an issue with paypal or probably my bank.
I'll talk to the customer care and see what happens.
Thank you for looking into it, it helped.
Quote from Lucio Buffalmano on July 12, 2022, 6:46 amFor sure, and if they still can't fix it feel free to let me know and there are workarounds.
For sure, and if they still can't fix it feel free to let me know and there are workarounds.
Quote from nikhilG on August 8, 2022, 9:32 pmHello Lucio,
Can you suggest an alternative payment method that you are fine with?
I did everything I could on my end - my bank is no issue, paypal is - and it's not working out.
If you can tell me your preferences, I can check which one works here(India) and let you know.
Hello Lucio,
Can you suggest an alternative payment method that you are fine with?
I did everything I could on my end - my bank is no issue, paypal is - and it's not working out.
If you can tell me your preferences, I can check which one works here(India) and let you know.
Quote from Lucio Buffalmano on August 9, 2022, 7:59 amHello nikhilganlewar,
Sorry for the issues man, and yes, we can certainly find an alternative.
For example:
- Direct PayPal transfer
- Direct card checkout
- Bitcoins
I'd propose #1 since it's probably fastest, simplest, and most likely to work out well.
Let me know if you're cool with it and I'll tell you how (quite simple anyway, just sending the amount to connect @ thepowermoves.com )
Hello nikhilganlewar,
Sorry for the issues man, and yes, we can certainly find an alternative.
For example:
- Direct PayPal transfer
- Direct card checkout
- Bitcoins
I'd propose #1 since it's probably fastest, simplest, and most likely to work out well.
Let me know if you're cool with it and I'll tell you how (quite simple anyway, just sending the amount to connect @ thepowermoves.com )
Quote from nikhilG on November 12, 2022, 8:28 amAn update:
Problem resolved
Turns out paypal wasn't the problem and it definitely wasn't your site, it was my bank(State Bank of India) and it's customer service refuses to acknowledge that the problem is on their end, stating repeatedly that everything is fine on their side.
I got myself an account with a different bank and now I have a valuable course for life.
An update:
Problem resolved
Turns out paypal wasn't the problem and it definitely wasn't your site, it was my bank(State Bank of India) and it's customer service refuses to acknowledge that the problem is on their end, stating repeatedly that everything is fine on their side.
I got myself an account with a different bank and now I have a valuable course for life.
Quote from Lucio Buffalmano on November 12, 2022, 4:39 pmAwesome, happy to read that, and thank you for the update, nikhilganlewar!
Awesome, happy to read that, and thank you for the update, nikhilganlewar!
