Former Community – We Moved
🆕 Coached community here, for posts & feedback public community here.
(SOLVED) Unable to access course
Hey,
I found that due to recent regulatory changes my credit card payments bounced and I lost access to course as well.
Please help me make payment and get access back.
Edit:
added "solved" to the title
Sure, give me just a few mins to get on desktop PC and I'll check and get back to you (and later probably move this thread in the support forum).
Hello arjunaanand,
Checked now and yes, you correctly identified the issue and the root cause: (most likely) due to recent regulatory changes in your card's issuing country the last payment bounced and the course was not accessible.
I processed the charge manually and it worked, so you should have access to PU now.
Not sure if we're gonna have the same issue on the next charge.
Let's hope not, and if that's the case we can re-sync again and I'll look for a better solution.
Hi Lucio,
This was resolved at the time, thanks for that.
However due to nature of regulatory changes this issue has happened again.
I am ready to make complete payment of remaining amount.
Can you share payment link for the same ?
Thanks
Sure, will send via email, cheers!
