Putting an FAQ Tab on the Top Menu Bar Beside the Yellow Profile & Logout Buttons
I am seeing quite a lot of requests on the forums on product and purchases.
I'm thinking one reason is that the FAQ is challenging to locate.
It is currently under Contact at the bottom of the page.
I think FAQ should be a giant tab just to the left of the Profile and Logout yellow buttons.
The Contact page could be left at the bottom of the page so that users will go to the FAQ first before contacting you directly.
Chatbot to Address FAQs
This may add more clutter to the website and more costs.
A further idea to address questions on sales and post-sales automatically.
A chatbot on the home page, contact and FAQ page could help to save time.
Best Chatbots for WordPress
Thank you for the idea, Matthew!
Yeah, an FAQ page is a potentially value-adding solution to consider.
The reason I put it in the contact is that some people don't go to the FAQ page but go to the contact page first.
And some FAQs are already inside the descriptions of the various products.
The rest of the questions are more of the rare types -the remaining 5 or 10% maybe-.
So I'm wondering if it makes sense to have a dedicated page for that remaining 10%.
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And some FAQs are already inside the descriptions of the various products.
I didn't notice you had this sales page for Power University.
I bought your course before this was up.
So I'm wondering if it makes sense to have a dedicated page for that remaining 10%.
Maybe it doesn't make sense.
There is already a link from the contact page to this Product QA section of the forum.