Emotional Intelligence 2.0 by Travis Bradberry explains what emotional intelligence is, why it matters and what you can do to increase it.
I personally did not find it very enlightening on the topic.
- Bullet Summary
- Full Summary
- Real Life Applications
- EQ is more important than IQ in life success
- We are all wired to feel emotions first and logic second: you can’t cut out emotions from good decision making
- Higher EQ will make for a happier and more fulfilling life
Emotional Intelligence 2.0 comes with a test. But you need to purchase the book to get the code.
Why Emotions Control Us
Travis Bradberry says that unless we take deliberate steps to prevent it, we are hard-wired for emotions to control us.
That’s simply because of how our brain is structured. Everything coming from our senses indeed travel to the brain through the limbic system -where emotions are produced- before reaching the prefrontal cortex -where our rational thinking takes place-.
That means that emotions happen first, and our brain cannot stop them from forming.
EQ Lies At The Intersection of Rational and Emotional
And it’s the communication between emotional part of our brain and rational part of our brain that will determine our level of emotional intelligence.
A good understanding of the emotional side through our rational side, coupled with the ability to delay action or take action in spite of the emotions, that’s what constitutes a high emotional intelligence.
EI Outperforms IQ
As we have also seen in Emotional Intelligence by Daniel Goleman, IQ does not fully explain the level of success people experience in life.
And after years of research, the author states, emotional intelligence (EQ) emerged as the critical factor to explain and account for success.
And it’s so critical that each one point increase in EQ leads to an increase of 1.300 dollars of annual salary.
My Note: this is one of those statistics I would have liked to see fleshed out a bit more in depth because like that it means little.
There Are Only 5 Types of Emotions
Travis Bradberry says that of all the people they tested, two thirds cannot accurately identify their own emotions.
He says that part of the reason is because we have too many words and labels for emotions. But at the core, there are only 5 of them:
Emotional intelligence leverages your ability to recognize and understand emotions, in yourself and others, to manage your behavior and your relationships.
I was surprised to read the author say there is no connection between IQ and EQ as that’s the opposite of what Daniel Goleman says.
You Can Grow EQ
Contrary to IQ, you can learn and grow your EQ.
Travis Bradberry says that IQ, EQ and personality are what makes up the individuals. Personality are traits such as introversion and extroversion. And he says that EQ is the only one you can change and grow.
I disagree here. People can change personality. I have changed my personality quite a bit
The Four Emotional Intelligence
There are four emotional that form a quadrant, and aggregate along two primary competencies: personal competence and social competence.
Personal competence means being aware of your emotions and managing your behavior.
- Self awareness
- Self management
Social competence is the awareness of other people’s feelings, moods and behavior in order to improve the quality of your relationships.
- Social awareness
- Relationship management skills
Self awareness is the ability to perceive and understand own emotions.
Just thinking and knowing about self awareness increases it.
It makes for a much happier and fulfilling life because people who can define themselves well know their strengths and can better pick something that interests, motivates them and allows them to leverage their strengths.
Self management builds upon self awareness and it’s your ability to self control and direct your behavior positively.
Of course it’s about the most obvious “resisting” rage and strong emotions, but it’s also about keeping and even emotional keel and persevering.
In my opinion, this is where success lies, as Grit by Angela Duckworth shows the ability to sticking with things over the long run, even when we don’t feel like, is one of the keystones to success.
This is a bit the equivalent of self awareness but directed towards others. It’s your ability to feel and understand other people’s emotions and moods.
It builds on and leverages social awareness to manage social interactions successfully.
CEOs are Low on EQ
Emotional Intelligence 2.0 measures half a million senior executives and employees. It turns out that middle managers are the highest in EQ and CEOs are the lowest score the lowest.
EQ and Leadership
The authors say that EQ skills are more important to job performance than any other leadership skills.
Which is one of the points I highlight in The Godfather’s lack of EQ.
People high in EQ also make better decisions because paying attention to our emotions is the best way to doing the most logical decision.
Self management skills rise with age, but a conscious effort can cut that time short.
China Beats US
Chinese executives had higher EQ than American counterpart, probably because of cultural reasons.
Women score higher in EQ in general, and specifically in social awareness.
Real Life Applications
Manage Your Self Talk
A negative self-talk damages your ability to manage your own state and allows for negative emotions to take over.
To eradicate negative self talk:
- BAn words such as “always” and “never”
- Replace negative self talk such as “why am I so stupid” with more factual ones such “this was a mistake”
- Accept responsibility
- Look at your mistake as an opportunity to learn something
- Use this mistake never to make the same mistake again (the mistake becomes a principle, in Ray Dalio’s words)
CEOs Are Low on EQ – Wait, What??? Whole Theory Debunked-
In the author’s own data CEOs are the lowest on EQ. That should throw a monkey’s wrench into the whole theory that EQ is the most important determinant for life success.
Yet the author explain it away blaming the system (!). In their Harvard Business Review article they say that companies are still promoting bosses based on knowledge and length of service. The author’s message is that “CEOs should do better since EQ is important for job performance”. Way too simplistic.
No Mention to Criticism
There is a hot debate in the psychology world on whether or not emotionally intelligence is even a thing.
For once, not everyone agrees it can be measured. Jordan Peterson, author of 12 Rules for Life has been a highly vocal critic. Others make claim it does exist but it does not predict success in life.
Big Claims Without References
The authors say that EQ accounts for 58% of performance in all types of jobs.
Wow, now that’s a statistic that makes little sense to me. How on earth is that supposed to be even useful when there are jobs that are all about people and some that have very little to do with people?
Also, based on what do they say it? As a critical reader I want to know, and there was no reference to back up that claim.
I was really at times to see the authors make huge generalization after analyzing just 4 years of data. In my opinion this is a typical fooled by randomness case. We see a trend and believe it’s significant and consistent and it will keep growing over time (also read Thinking Fast and Slow).
The authors make a lot of “intuitive theories”. Such as, in front of a lack of data, they come up with their own explanation. For example when they saw a dip in the EQ results in 2008 they say it’s connected to the crisis. And that could be, but… How can they be sure?
Even worse, they see man “catching up” to women and they say it’s because now man are encouraged to entertain their feelings. Wait, and they say that based on a 4 years time span?
Emotional Intelligence Test Not Open
You can only take the test of emotional intelligence if you get the key from the book. In my very personal opinion, that’s not a good move. Not even from a marketing perspective.
Shark Is No Man Eater
This might sound silly as a con, but in the beginning of the story the author wanted to tell a story that rivet and catches attention.
And they kept describing the huge white shark as this big bad monster -which can be, of course!-. But when they started using epithets such as “apex predator” and “man eater” it got a bit silly, also considering that shark don’t even eat people and are much more frequently victims than perpetrators.
It Will Help You Lead More Fulfilling Life
Emotional Intelligence 2.0 can help increase the awareness around social skills and emotional competence.
For many people who still believe “emotions are for the weak”, this can serve to show that no, emotional competence and social skills serve to lead a more fulfilling, happier, and even more successful life.
Some Good Tips
First of all, the message that EQ can be improved is a highly empowering one. And there are some good tips to do just that.
I’d like to add another: watching the YouTube videos on my channel can help you start seeing the social patterns.
First of all, I’d like to tackle the biggest issue with Emotional Intelligence 2.0:
The CEO Conundrum
Especially, the data itself shows that CEOs are very low on EQ. The author explain it away saying they are not doing a good job. However, they never wonder if being too high in EQ can be a drawback and it’s the CEO role that requires a more decisive approach.
That could happen, for example, if their EQ tests was assigning too high points to high agreeableness, which can be a drawback for leadership positions.
But the authors never ask themselves that.
Overall, this is my opinion: EQ will improve your life. But if EQ means being very agreeable and caring too much about how others will feel, then you must know when to put EQ aside to make the hard decisions, no matter who is unhappy about it.
The authors never say that EQ means becoming paralyzed by emotions and others’ feelings, but in my opinion their EQ tests score high for people high in agreeableness, which leads to a lack of strong decision making capabilities.
Emotional Intelligence 2.0 Review
I don’t think Emotional Intelligence 2.0 does a great job at outlining the curret state of scientific research.
I think it can actually muddle the water for most people to understand emotional intelligence, life success and the impact of emotional intelligence on success (and relationships).
It can be useful in a few ways, such as in pushing people to listen more to their own emotions.